Privacy Policy

Your privacy matters to us. This comprehensive policy explains how aulorexymara collects, uses, and protects your personal information when you use our business forecasting platform.

Last Updated: March 15, 2025

1. Information We Collect

At aulorexymara, we collect various types of information to provide you with exceptional business forecasting services. Understanding what information we gather helps you make informed decisions about using our platform.

Personal Information

This includes your name, email address, phone number, job title, and company information that you provide when creating an account or contacting our support team.

Business Data

Financial projections, business metrics, industry information, and forecasting parameters you input into our platform for analysis and reporting purposes.

Usage Information

Technical data about how you interact with our platform, including IP addresses, browser information, device identifiers, and activity logs.

2. How We Use Your Information

We use the information we collect for several legitimate business purposes that directly benefit your experience with our forecasting platform:

Providing and maintaining our business forecasting services, including generating reports and analytics
Processing your account registration and managing your subscription
Communicating with you about service updates, security alerts, and support matters
Improving our platform functionality and developing new features based on user feedback
Ensuring the security and integrity of our systems and protecting against fraud
Complying with legal obligations and regulatory requirements in Canada

3. Information Sharing and Disclosure

aulorexymara takes a conservative approach to sharing your information. We only disclose your data in specific, limited circumstances:

Service Providers

We work with trusted third-party companies that help us operate our platform, such as cloud hosting providers, payment processors, and email service providers. These partners are contractually bound to protect your information and may only use it for the specific services they provide to us.

Legal Requirements

We may disclose your information when required by law, court order, or government regulation. This includes situations where we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the new entity as part of that transaction, subject to the same privacy protections outlined in this policy.

4. Your Privacy Rights

As a aulorexymara user, you have several important rights regarding your personal information. These rights are designed to give you control over your data:

Right to Access: You can request a copy of all personal information we hold about you, including how we obtained it and how we use it.
Right to Correction: If any of your personal information is inaccurate or incomplete, you have the right to have it corrected or updated.
Right to Deletion: You can request that we delete your personal information, subject to certain legal and business requirements.
Right to Data Portability: You can request your data in a structured, machine-readable format to transfer to another service provider.
Right to Restrict Processing: You can request that we limit how we process your personal information in certain circumstances.
Right to Object: You can object to certain types of processing, particularly for marketing purposes or automated decision-making.

To exercise any of these rights, please contact our privacy team at info@aulorexymara.com. We will respond to your request within 30 days and may ask you to verify your identity before processing your request.

5. Data Security Measures

Protecting your information is a top priority at aulorexymara. We implement comprehensive security measures to safeguard your data:

Encryption

All data is encrypted both in transit and at rest using industry-standard AES-256 encryption protocols.

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Access Controls

We implement strict access controls and authentication requirements for all team members who handle user data.

Regular Audits

Our security practices undergo regular third-party audits and vulnerability assessments to identify and address potential risks.

Secure Backups

Data backups are encrypted and stored in secure, geographically distributed locations to ensure business continuity.

6. Data Retention and Deletion

We retain your information only as long as necessary to provide our services and comply with legal obligations. Our retention periods vary based on the type of information:

Account Information

Retained for the duration of your active account plus 2 years after account closure for legal and business purposes.
Business Forecasting Data

Stored while your account is active and for 1 year after deletion request to allow for account recovery.
Usage Logs

Technical logs are automatically deleted after 18 months unless required for security investigations.
Support Communications

Customer support interactions are retained for 3 years to maintain service quality and resolve follow-up issues.

7. International Data Transfers

aulorexymara operates primarily within Canada, but some of our service providers may be located in other countries. When we transfer your information internationally, we ensure appropriate safeguards are in place:

All international transfers comply with Canadian privacy laws and regulations
We use standard contractual clauses approved by Canadian privacy authorities
Service providers must demonstrate adequate data protection measures
We regularly review and monitor international partners for compliance

8. Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your user experience and provide essential functionality:

Essential Cookies

These cookies are necessary for the platform to function properly, including maintaining your login session and remembering your preferences.

Analytics Cookies

We use analytics cookies to understand how users interact with our platform, helping us improve functionality and user experience. This data is aggregated and anonymized.

Managing Cookies

You can control cookie settings through your browser preferences, though disabling certain cookies may limit platform functionality.

9. Children's Privacy

aulorexymara's business forecasting platform is designed for professional use and is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take immediate steps to delete that information.

10. Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will:

Notify you via email at least 30 days before the changes take effect
Display a prominent notice on our platform
Update the "Last Updated" date at the top of this policy
Provide a summary of key changes when significant modifications are made

We encourage you to review this policy regularly to stay informed about how we protect your information.

Privacy Questions and Contact Information

If you have questions about this privacy policy or how we handle your personal information, please contact us:

aulorexymara Privacy Team

1 Place du Commerce bur 160
Verdun, QC H3E 1A2, Canada

Phone: +1 250 426 4201

Email: info@aulorexymara.com

We are committed to addressing your privacy concerns promptly and thoroughly.